DHL reviews

overall rating 2.42
DHL reviews
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1222 reviews
  • comment ma commande a été livrer et que je n'ai pas encore reçu ma commande ? c du vole ou quoi mon article est en algerie les saline annaba depuis le 03/08/2022 et jusqu'a maintenant j'ai rien reçu je suis vraiment déçu


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  • Never got my package, There is pretty much no costumer service and they didn’t provide any updates on my package, if I could give zero stars I would


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  • Never again I'll send something thru this company. Definitely no recommend


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  • My package was delivered to another address now im the one who got catfished, dhl responded


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  • doesn't work well!!!


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  • I have had great service from DHL and have never needed to contact them with a problem until now.. I set up a 3 parcel pick up in UK to be delivered to USA but I put in the wrong pick up date as 2nd August 2022 instead of August 3rd. Impossible to reschedule-had to resubmit everything and have paid twice over. Impossible to reach anybody by phone - all numbers unreachable - an absolute nightmare. To deal online, they require a 10 digit shipping number and the UK shipment numbers which are 14 digit cannot be used for identification purposes. I followed their Whatsapp instructions. Another dead end. What a nightmare. Hours wasted and close to GBP 400 paid twice. I could not be more upset with them for their lack of availability, ,


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  • Shipping takes way to long.


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  • They don't delivery the parcel. Husband not at home. But wife couldn't get that. We not receive the parcel.


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  • Terrible customer service. After 45 days my international package wasn’t delivered despite all documents being sent. Never use again !


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  • Excellent service..my letter was shifted within 3 days..Thank you DHL


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  • Very slow 10 days for delivery, much more like ordinary mail


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  • I paid for express shipping for my son's part for his car to be here Wednesday or Thursday and here it is Saturday and all the tracking is saying that it's in transit. Worst service ever. If I could rate a zero, I would.


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  • Package was suppose to be delivered on 6/21/22.. as of today 6/25/22 NOTHING!!! My sons birthday is Tues, this was part of his gift.. I WILL NEVER, EVER DO THIS AGAIN!! Terrible!!!!! Everytime I check tracking it says transit


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  • PATHETIC Delivery window 10am to 9pm with no possibility of getting through to customer service. Wasted an ENTIRE DAY. Notice said signature required, though the guy eventually just left it at front door after 8pm.


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  • gracias por su buen servicio de trabajo


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